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Refund Policy

• Cancellations made at least 3 full days (72 hours) before the scheduled tour will receive a refund minus a $50 non-refundable fee.

• Cancellations made less than 3 full days (72 hours) before the scheduled tour are non-refundable.

• A two-person minimum is required for all tours. If the second participant cancels and no replacement is found, the tour will be canceled. In such cases:

  • If canceled at least 3 full days (72 hours) before the tour, a refund will be issued minus the $50 non-refundable fee.

  • If canceled less than 3 full days (72 hours) before the tour, no refund will be issued.

Weather Policy

• Tours operate rain or shine, including in light rain, and no refunds will be issued for such conditions.

• Tours will only be canceled or delayed in the event of severe weather that presents safety risks—such as lightning or extreme conditions.

• In the event of a weather-related cancellation by the operator, customers will be offered:

  • A reschedule within 90 days of the original tour date, or

  • A partial refund (total amount paid minus the $50 non-refundable fee ).

  • Refunds will be received between 3-15 days.

Children Under 3

• Walking Tours: Children under the age of 3 may participate free of charge if accompanied by a parent or legal guardian.

• Golf Cart Tours: For safety reasons, children under the age of 3 are not permitted on golf cart tours.

Safety and Assumption of Risk

• By booking, guests acknowledge that shelling tours involve walking on uneven, sandy, or wet terrain, possible exposure to sun, tides, and wildlife, and participation at their own risk.

• Guests must follow all safety instructions from the guide. The operator reserves the right to refuse service or remove participants who engage in unsafe or disruptive behavior without refund.

Physical Requirements

• Participants should be in reasonable physical condition to walk on sand, bend, stoop, or wade in shallow water. If unsure, please consult with the operator before booking.

Shelling and Wildlife Etiquette

• Guests must comply with all local regulations, including no collection of live shells or protected species.

• All wildlife must be respected and left undisturbed.

• During sea turtle nesting season (May 1 – October 31), no night tours will be conducted to protect nesting and hatching turtles.

What to Bring

• Guests are responsible for bringing sunscreen, hats, protective clothing, water, and appropriate footwear.

• There is no guarantee of finding specific shells or quantities, as nature is unpredictable.

Personal Belongings

• The operator is not responsible for lost, stolen, or damaged personal items** during the tour.

Photography

• The operator may take photographs or video during tours for promotional purposes. By participating, guests grant permission for their image to be used without compensation. Guests who wish to opt out must notify the operator prior to the tour.

Additional Information

• All participants are responsible for arriving on time. Late arrivals may result in shortened tours without refund.

• The operator reserves the right to modify or cancel tours for safety, operational, or personal reasons.  If operator cancels tour for non weather related purposed, you will recieve a full refund within 3-15 days.